TEMCo boasts a team of the most friendly, knowledgeable technical sales engineers industry wide to provide you with that high level of customer service you deserve. Weather you need assistance with a item you purchased a year ago or you just need help choosing the correct product to meet your needs, the staff at TEMCo will strive to answer all your questions to get you moving again. At TEMCo, we don't just sell industrial power products, "we provide solutions".  

Existing Customers - Technical support: If you purchased a product form TEMCo and need advice regarding installation, operation, maintenance or trouble shooting, here are a couple of pieces of information that can be useful to have ready.

• Product type
• Brand name
• Full model number
• Purchase date
• Company or individual's name the product was purchased under

These are not all required but will assist in expediting your request and getting you on your way with the information you need.

New Customers - Product application recommendations: If you are planning a project for a new installation, replacement or an upgrade but are unsure what you need, here are some application specific pieces of information that can help us identify your equipment needs.

Rotary single to three Phase Converters:

• ► 3 phase machine or equipment type to be operated ▼
• Foreign or domestic 3 phase machine or equipment
• HP, kW or amps of 3 phase machine or equipment
• Voltage requirement of 3 phase machine or equipment
• Frequency requirement (usually 60Hz or 50Hz) of 3 phase machine or equipment


• ► Utility supplied 1 phase power▼
• Voltage of 1 phase power
• Frequency of 1 phase power (usually 60Hz or 50Hz)
• Amperage of 1 phase power available from the utility (only required for larger applications)

Transformers:

• Transformer's input voltage
• Transformer's output voltage
• Transformer's input / output frequency (usually 60Hz or 50Hz)
• kW, kVA or amps required for the output

Generators:

• Intended to be portable, trailer mounted or pad mounted ?
• Type of fuel. Diesel, Gasoline, Natural gas or Propane
• Output Phase. 1 phase or 3 phase
• Output volts
• Output frequency (usually 60Hz or 50Hz)
• Output kW, kVA or amps. If unknown, describe load

Electric Motors:

• HP or kW required
• RPM
• Frequency to be operated on (usually 60Hz or 50Hz)
• Frame number